I've always been troubled by the phrase Knowledge Management and how one goes about doing anything about it. My views stem from the fact that I believe that Knowledge = Information + Experience + Wisdom. (see What is Knowledge? ) Knowledge Management surely isn't just "good Information Management" or collaboration.
Others possess views that knowledge and learning are closely linked. That is, how one learns directly impacts knowledge creation.
Knowledge management was borne out of the frustration IT had in trying to explain that there was something more than information management. IT could deal with managing stuff, but failed in effectively addressing how knowledge was created. I believe that knowledge is a process based activity, and that there is a system and method that supports it. I don't think that task-like thinking can be applied when addressing knowledge related matters.
My view is that what is needed is focus on Dynamic Knowledge Processing. Take a look at "Knowledge Management in Black and White" for my idea on dynamic knowledge processing.
Let me know what you think!
Check out Chuck's Blog. His entry "The End of Knowledge Management" is worth looking at.
http://chucksblog.typepad.com/chucks_blog/2008/07/the-end-of-know.html?cid=122444376#comments
And it related to my next entry. Is KM Dead? http://kevinshea.typepad.com/kevin_shea_process_collab/2008/07/thoughts-about.html
Posted by: Kevin Shea | July 15, 2008 at 02:43 PM