About

What I do:

  • I actually help companies implement and execute the adoption, introduction and institutionalization of collaborative technologies. In doing this work, I innovate, create and stimulate, ... and when necessary agitate! I spend a lot of time making sure that things are integrated; systems, processes, information flows... It bugs me when technology is introduced that dis-integrates systems, processes, etc. I use a lot of the fundamental principles of "lean execution" to support my work.

My whitepapers and articles

Interesting people

  • Larry Cannell
    I met Larry when I was working as a consultant to the automotive firm he was with. We had the same vision for how business could leverage collaboration. Larry is a broad thinker and a good guy to exchange ideas with.
  • Michael Sampson
    Michael is an industry analyst focused on the shared spaces market -- team workspaces, portal-based interfaces, presence & availability, wireless collaboration, and real-time interaction. I like him because he doesn't just follow the crowd.

Interesting Articles by others

In Black and White series

« Who is the integrator in Healthcare --- I am! | Main | Applying Systems Engineering to Healthcare »

November 24, 2008

How to achieve Effective User Adoption

According to a study done by the Sand Hill Group and Neochange, the most critical factor (70% listed as number 1) for software success and return-on-investment is effective user adoption. Software functionality came in at 1% surprisingly, with organization change at 16% and process alignment at 13%. (see Jason Rothbart at  ReadWriteWeb )

This does not come as much of a surprise to me..... Indeed, I have written on the topic of how to create effective user adoption, specifically for Enterprise2.0.

Anyone interested in a step by step outline should take a look at my paper -  Execution Strategy for Adoption of Enterprise 2.0 Technologies

Posted at 10:04 AM |

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Who reads this blog

  • Folks who read this blog are interested in: systems engineering, issues of execution and adoption, how technology can satisfy business processes, creating a sustainable plan, assuring that solutions are well integrated, improving communications, and getting stuff done.

My blogging style

  • I prefer to provide blog content as a continuous stream of information on a topic. I like to stay focused on an idea for a while, rather than pop all over the place. Feel free to join in.

Current Topics and Ideas

  • What I am writing about now: Systems Engineering  Information Flow Networks Knowledge Management  Presentations  Work Processes  Enterprise 2.0 Adoption

Future topics

  • Topics that I am interested in:  Integration  Managing interactions  Visualization of flow networks  Business Analytics

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