Top Ten Reasons why EHR/EMR implementation fail

This topic is one that came from LinkedIn.

It's really not hard to reply to this subject since EHR/EMR is simply another IT solution, and can be readily compared with any other IT implementation deployed in any other industry. The issues are basic and fundamental and do not necessary reflect uniqueness of the medical field. 

1. Proposed solution does not solve a problem that staff currently have
2. Solution providers do not listen to the needs of the staff.
3. The solution is cumbersome, awkward, and requires more administration time than current method.
4. The solution is hard to use, requires extensive training, or requires special treatment.
5. The solution providers are enamored with their application.
6. The current practice is considered serviceable, and the suggested benefits of the new solution are not apparent to the staff.
7. Solution providers are seeking a single, large-scale deployment when staff will only accept incremental, easy to swallow, step by step changes that can be adapted.
8. No efforts have been made to adapt the solution to the current or future processes that improve performance.
9. The deployment is not fully supported by a broad strategic plan that provides a long-term framework which reflects the organizations capability to change.
10. A culture of technology first, then process and lastly people exists when one of “people, process, then technology” should prevail.

 

 

Comments

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Je saisis cette occasion pour vous remercier pour votre excellent service client. Il est de mon avis que tant l'administration et de la technologie